Sapphire-SouthPadre FAQ
Helpful answers for Sapphire condo owners and future clients
Can Sapphire condos on South Padre Island be rented?
Yes. Owners at the Sapphire may rent their condos when not in use. The building has established policies regarding guest behavior, registration, and occupancy to help maintain a quiet and respectful environment as well as minimum night rentals and certain “time of year” black out dates.
Additionally, anyone managing there must provide the Sapphire required check in documents which our company has completely digitized so when a guest arrives, there is nearly nothing to do!
Working with the best South Padre Island property management team familiar with these guidelines & rules helps ensure compliance and protects both the property and the community. We seek to work with Sapphire management, HOA, and front desk staff as partners – not as adversaries.
How much rental income can a Sapphire condo on South Padre generate?
Rental income varies depending on several factors, including view, floor level, floor plan, season, cosmetic upgrades (ie how new or old it is inside), décor, and how often the owner uses the residence.
Peak earning periods typically include the summer months and major holiday weeks. We offer personalized revenue projections based on your specific condo rather than building-wide estimates though past rentals may not be a predictors of the future with an unpredictable economy.
Does Sapphire-SouthPadre only manage condos within the Sapphire building?
Yes. Our parent-Company www.SouthPadreTrips.com does manage quality vacation rentals Island-wide, but in this division we focus exclusively on our Sapphire properties, with dedicated personnel JUST for Sapphire. This allows us to maintain exclusivity, consistency, respond quickly when needed, and offer a level of attention that aligns with the building’s standards.
At the same time, our Owners enjoy the full catalog of a large Company’s financial stability & resources that a small company could not. At the same time, we are not some “National” organization – truly the best of both worlds and not to be found elsewhere
What services are included with management through Sapphire-SouthPadre?
Our services include:
- Rental marketing, advertising and booking management
- Guest communication and in-stay coordination
- Professional housekeeping and inspections
- In house Maintenance services fairly billed
- Owner reporting & financial statements
- Online owner portal access for ease of personal bookings as well as transparency
As well as the valuable “nuts & bolts”
- Quality towels & linens
- Guest amenities like body soap, shampoo, etc
- Liquid hand & dish soap + dishwasher pods
- Trash bags
- Mason Jar coffee bar with coffee, creamer, sweetener, Tea (1 in 3 don’t drink coffee) and filters for drip machines
- Non stick cooking spray + salt and pepper
- Plus much more
We can send you a much more detailed breakdown of all complimentary services included as well
Every residence receives individual oversight, without needed “ai” automation, yet at the same time used where it makes sense, like guest text messaging sequences, “how to check in” info, and the most sophisticated revenue management model that dynamically sets rates
How are guests determined for Sapphire rentals?
Like any fine vacation rental manager, we have a unified reservation & booking reservation calendar that allows direct bookings our website, yet ties into all major OTAs like Airbnb, Booking.com, VRBO, Expedia, TripAdvisor, Hopper, Whimstay, and about 50 other short term rental websites that you’ve never even heard of to make all possible reservations.
Guests must meet a minimum age requirement of 25 years of age, as well as maximum occupancy limits & property rules. This includes the requirement to digitally submit a picture of the primary guests photo ID, completion of a digitally signed rental agreement with all property & house rules, and pre payment of all resort fees the property collects.
Sapphire CAI (hoa) actually bills us the resort fees the guest pays us for every stay, which we pay on your behalf, completely eliminating this accounting nuisance for you.
The goal is to welcome responsible guests who respect the property and community. We are the only Company that has private, licensed on call security 24 hours a day, 7 days a week. We do NOT rely on the front desk or building to take care of any issues that may arise from our guests unlike all other management companies.
Can I decide how often my Sapphire condo is rented?
Yes. Owners choose their preferred level of availability, whether that’s year-round, seasonal, or limited rental periods. We tailor scheduling to your lifestyle and do not pressure owners to maximize occupancy – though we will have a “fair use” conversation as 50 to 65% of rental income is produced memorial day to labor day – an Owner planning on using their condo the entire summer turning it over to us the rest of the year wouldn’t be a good fit – but we encourage the discussion to discover what makes sense with no obligation.
Is local support available for owners and guests?
Clearly Yes! Because we are based on South Padre Island, we provide prompt on-site support, including check-in assistance, issue resolution, and coordination with building staff.
Owners have a direct point of contact—not a rotating call center. Our public office is open 365 days per year, 7 days a week 9 am to 5 pm. We answer our office lines 24 hours a day as well – and are the ONLY property manager that does so on South Padre Island
How do I request a private management consultation for my Sapphire condo?
You can request a confidential meeting at any time. Our initial meeting is consultative in nature – we try to tailor it for your residence and delivered directly by our Founder Chad Hart. There is no cost or obligation of course. Chad can be reached on his cell 512-825-2157 or via email chad@Sapphire-SouthPadre.com