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Your Sapphire condo isn’t just another rental. It’s a showcase space in the most exclusive beachfront towers on South Padre Island.

At Sapphire-SouthPadre, we’re a local, on-island property management team that specializes in Sapphire owners just like you. Our office is here on South Padre Island, and our housekeeping and maintenance teams are in-house—not farmed out to a random vendor list like every other.

If you’re tired of feeling like “just another unit” in a big portfolio, or you simply want a more personal, local approach, we’d love to talk. Sapphire-SouthPadre is a specialized division with the larger SouthPadreTrips.com – providing the operations & office staff to provide the service you & your guests demand, while the specialization required to do well with your Sapphire Condo.

Request a Private, Complimentary Consultation

Request a Private, Complimentary Consultation with our Founder

This isn’t a high-pressure sales pitch. It’s a one-on-one conversation with our Founder, Chad Hart, to talk through your condo, your experience with management so far (or your considerations as a first time owner or rentor), and what’s most important to YOU as an owner. We are not a “turn & burn” agency – we maintain your home & provide top notch housekeeping.

In 2025, we were identified by Airbnb as one of the top 150 hosts on the platform out of over 1 million hosts. Chad has been on the Airbnb platform for over 8 years and is the foremost expert on that platform on South Padre Island.

Start the Conversation – No Obligation

Why a Local, On-Island Manager Matters at Sapphire

Sapphire is not a generic beach condo complex from the 80’s like most of the Island. It has its own standards, rules, and expectations—plus a certain level of generally affluent guest that chooses Sapphire for a reason.

That’s why having a truly local management team matters. We’re here every day on South Padre Island. When something happens, it doesn’t sit in a ticket queue somewhere out of state. As an Owner, while we have a staff cast of over 35 employees – you will get the added benefit of dealing directly with Chad our Company Founder as you see fit.

  • We know Sapphire building & HOA rules, front desk coordination on required check in docs (ours are fully digitized), and how to work with the on-site team at the property that we view as friends & partners.
  • We understand South Padre Island’s seasons, events, and what they mean for your condo. Even weather can play into your rentals not to mention SpaceX launches
  • We focus on guests who respect the building and treat your home like a high-end residence, not a crash pad.

Because we’re based on the island, we can respond quickly, put eyes on your unit, and communicate with you in real terms—not canned replies. Our office is open 7 days a week, 365 days a year (even holidays) and we answer phones 24 hours a day, 7 days a week. Let us know if you can find someone else offering this level of service.

Showcase-Level Presentation for a Showcase-Level Condo

Every Sapphire condo has its own personality—views, décor, and details that make it stand out – including the view and floor it affords. Our job is to present your condo in a way that feels elevated and accurate, not overpromised or underwhelming. Many listings

That includes:

  • Thoughtful photography that shows your views, not just your condo’s personality
  • Listings that clearly explain what guests will experience at Sapphire and in your specific unit.
  • Messaging that sets realistic expectations so guests arrive happy and leave even happier. Overselling & overpromising leads to poor reviews.

The goal is simple: attract the right guests, set them up for a great stay, and protect your condo’s condition over time for you & your family’s use. This is an expensive investment – why hand off your property to a rookie in the business?

In-House Housekeeping & Maintenance on South Padre Island

When something goes wrong, the last thing you want is a long chain of third parties and finger-pointing. That’s why we keep core services in-house and local.

Dedicated Housekeeping Team

  • Cleaners who know Sapphire floorplans and building standards.
  • Pre-arrival checks so the first impression is a good one. We hand inspect after housekeeping before EVERY guest arrival.
  • Consistent clean, fresh linens & towels and amenity standards designed for luxury beachfront stays. Our guest amenities are the widest & finest on the Island

On-Island Maintenance

  • We can fix nearly anything, and what we cannot, we offer fast response for HVAC, plumbing, electrical & appliance issues. We do NOT markup these vendors invoices – they appear on your monthly statement to make your life simple. HVAC/Plumbing/Electrical require in the State of Texas that you are licensed & bonded – these services we therefore contract out on your behalf. We also have an excellent appliance repair company.
  • Regular “eyes-on” visits (proactive) vs. just when guests complain (reactive)
  • Coordination with Sapphire building staff when approvals are needed or to deal with pesky electic exterior patio grill fixes or the older odd type of AC systems some of the condos have.

Owner-Focused Communication

  • You know who you’re talking to—not a random call center rep.
  • Clear, straightforward updates instead of jargon and vague answers.
  • We guarantee a same day call, email or text back excepting on Fridays and/or Mondays where we do ask for 24 hours (due to busy check ins check out)

Meet Chad Hart,
Founder of Sapphire-SouthPadre

Chad Hart has been deeply involved in South Padre Island vacation rentals for two decades. He understands what it takes to keep a property in great shape while hosting guests who appreciate Sapphire’s level of quality.

He’s also seen what happens when the wrong management partner is in place—missed communication, frustrated guests, and owners who feel completely out of the loop.

A consultation with Chad is meant to be straightforward and candid. You can expect:

  • Honest feedback about your current situation and options.
  • Clear answers about how our local model works.
  • Respect for your goals, whether you visit often, rarely, or live far away.

Chad has the tech know-how to connect our centralized reservation system do guests can book online directly, as well as us listing your property on about 50 other websites, including Airbnb, VRBO, Expedia, Booking.com, Hopper, Whimstay, VacayHomeConnect, RedAwning, & many, many more you have never even heard of to ONE synch’d calendar.

Our website offers an easy to use Owners Login portal where you can block off your own time, as well as view all rentals at your property.

How Our Sapphire Owner Management Process Works

We keep the process simple and transparent:

  1. Private, Complimentary Consultation
    We talk through your condo, your goals, what you’ve liked (and not liked) about management so far, and your ideal owner experience. If you’re a brand new owner, or a seasoned owner that has never rented but want to explore it as an option – we are here to help
  2. On-Site Walk-Through
    We will walk through your Sapphire unit in person, noting condition, do an in depth “short term inventory assessment” that discovers what amenities you may be missing to obtain the best guest reviews, possible re decoration or remodel needs , as well as guest flow, and any simple upgrades that could improve stays and reduce issues.
  3. Custom Onboarding Plan
    We outline how we’ll handle listings, photos, housekeeping, maintenance, and guest communication for your specific condo. Our onboarding requires we fulfill all the items on the STR inventory Checklist (easy – things like enough wine glasses, etc) and we do an incredibly thorough deep cleaning that is 3 to 4 housekeepers for 3 to 4 hours to get you started on the right foot. We then pay for professional photography services & “build” your property into our system
  4. Go Live & Monitor
    Once you’re live, we keep a close eye on guest feedback, reviews, and the physical condition of your unit as well as answer questions for you as a new owner to us.
  5. Ongoing Check-Ins
    We don’t disappear once the agreement is signed. If you have questions – ask. We send out Owners statements on the 15th of the month after the month to be paid out that details all rentals, amounts charged, as well as covering any/all maintenance done to your property that month. We welcome questions if you have them! The money is paid via ACH transfer to your checking account on the 15th as well (excepting weekends & bank holidays)

A Management Partner That Respects Your Home

Your Sapphire condo is a big part of your life—whether it’s an investment property, a family getaway, or both. We treat it like a real home, not just inventory.

Our focus is on:

  • Protecting your property’s condition & your investment
  • Hosting guests who appreciate Sapphire and respect your space.
  • Keeping you informed so you feel confident about what’s happening inside your condo, even when you’re far away.

If you want a management company that knows the building, knows the Island, and knows your name, we’d be honored to talk!

Ready to Talk About Your Sapphire Condo?

If you own at Sapphire and are considering a change—or simply want a second opinion—or are a brand new owner – let’s schedule a confidential, no-obligation call with Chad.

We’ll listen first, share our perspective, and help you decide what’s best for you and your property. Sometimes we are a fit – sometimes we are not. That’s ok!

Request Your Consultation with Chad

We value your privacy. Your information is only used to connect about Sapphire condo management services.